Privacy Policy

Effective Date: July 2026

At Fuel Vault Nutrition, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website, create an account, subscribe to our newsletter, or place an order, we may collect information including:

  • Full name
  • Email address
  • Billing and shipping address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • Device information
  • Browser type
  • IP address
  • Website usage information

You may browse our website without providing personal information, although some features may not be available.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide shipping confirmations and tracking updates
  • Respond to customer service requests
  • Improve our website, products, and customer experience
  • Personalize your shopping experience
  • Send promotional emails, newsletters, and special offers (you may unsubscribe at any time)
  • Detect and prevent fraudulent or unauthorized transactions
  • Comply with legal and regulatory obligations
  • Improve product recommendations and website functionality

Health Information

When purchasing dietary supplements, we generally do not collect medical information unless you voluntarily provide it while contacting customer support.

Please do not submit sensitive medical information unless it is necessary for resolving a customer service inquiry.

Payment Security

Your payment information is processed through secure third-party payment processors using industry-standard encryption.

Fuel Vault Nutrition does not store your complete credit card or debit card information on our servers.

All payment transactions are protected using Secure Socket Layer (SSL) encryption and other industry-standard security technologies.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart
  • Save your account preferences
  • Improve website performance
  • Analyze website traffic
  • Personalize content and product recommendations
  • Deliver relevant advertising

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Third-Party Services

We work with trusted third-party service providers to help operate our business, including:

  • Payment processing
  • Shipping and order fulfillment
  • Website hosting
  • Analytics services
  • Email marketing
  • Customer support
  • Advertising platforms

These providers receive only the information necessary to perform their services and are contractually required to protect your information.

Fuel Vault Nutrition does not sell, rent, or trade your personal information to third parties.

Marketing Communications

If you subscribe to our newsletter or promotional emails, we may send information regarding:

  • New supplement releases
  • Product launches
  • Promotions and sales
  • Exclusive discounts
  • Fitness tips and wellness content
  • Company news and updates

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

Website Analytics

We may use analytics tools to better understand how visitors interact with our website.

Analytics information may include:

  • Pages viewed
  • Products viewed
  • Time spent on pages
  • Device type
  • Browser type
  • Operating system
  • Approximate geographic location
  • Referral sources

This information is generally aggregated and does not directly identify individual users.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Children’s Privacy

Fuel Vault Nutrition does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate consent, we will promptly delete such information.

Links to Other Websites

Our website may contain links to third-party websites for your convenience.

Fuel Vault Nutrition is not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of your personal information where applicable
  • Request information about how your personal information is used

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Provide customer support
  • Maintain business records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes and enforce our agreements

When information is no longer required, we securely delete or anonymize it where appropriate.

International Visitors

If you access our website from outside Canada, you understand that your information may be transferred to, processed, and stored in Canada or other countries where our service providers operate.

By using our website, you consent to these transfers where permitted by law.

Changes to This Privacy Policy

Fuel Vault Nutrition may update this Privacy Policy from time to time to reflect changes in:

  • Business operations
  • Products and services
  • Technology
  • Legal requirements

Any updates will be posted on this page with a revised Effective Date.

Continued use of our website after changes have been posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Fuel Vault Nutrition

Email: info@fuelvaultnutrition.com

Website: https://fuelvaultnutrition.com